3rd International Conference on Logistics, Informatics and Service Science (LISS)
会议时间：
AUG 21-24, 2013
会议地点：
Beijing Jiaotong Univ, Sch Econ & Management, Reading, ENGLAND
会议主办单位：
Beijing Jiaotong Univ, Sch Econ & Management
会议赞助商：
Beijing Jiaotong Univ, Int Ctr Informat Res, Univ Reading, Henley Business Sch, Informat Res Ctr, China Ctr Ind Secur Res, Natl Nat Sci Fdn China, K C Wong Educ Fdn, Springer Publisher
The central issue of this article was to explore a scale to measure customer compatibility. The research put forward the definition and dimensions of customer compatibility based on related reviews. The study successfully established a scale to measure customer compatibility which contains 24 items and five dimensions: background customer's characteristics, background customer' proportion, the words and deeds of background customer, direct language interaction and direct behavior interaction through e...
